Cancellation and Refund Policy
Premium is a digital study-access service that starts after successful payment verification. Because access can begin immediately, a successfully activated subscription is generally not cancellable merely because the user changes their mind after using the service.
Please contact us promptly if you are charged more than once for the same purchase, a payment is captured but Premium access is not activated, or there is another genuine payment/technical problem. We will review the payment and account records and, where a refund is approved, initiate it to the original payment method through Razorpay or the applicable payment provider.
Razorpay states that a normal refund is generally credited within 5–7 working days after it is processed, although the customer bank or payment method can affect the final credit time. Nothing in this policy limits rights that cannot lawfully be excluded under applicable Indian law.
Please contact us promptly if you are charged more than once for the same purchase, a payment is captured but Premium access is not activated, or there is another genuine payment/technical problem. We will review the payment and account records and, where a refund is approved, initiate it to the original payment method through Razorpay or the applicable payment provider.
Razorpay states that a normal refund is generally credited within 5–7 working days after it is processed, although the customer bank or payment method can affect the final credit time. Nothing in this policy limits rights that cannot lawfully be excluded under applicable Indian law.